Voidworks

Privacy Policy

Holovia Privacy Policy (Extended Version)

Effective Date: 10/05/2026

Last Updated: 10/05/2026

Developed by: Voidworks Industries

1. Introduction

Voidworks Industries operates the mobile game Holovia.

This Privacy Policy explains how information is collected, used, and disclosed when you use the Service.

By using Holovia, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Holovia does not directly collect personal information such as names, email addresses, or contact details.

However, the Service uses third-party tools that automatically collect certain information when you use the app.

This information may include:

  • Device identifiers (such as Advertising ID or device-specific IDs)
  • IP address
  • Approximate location (country or region)
  • Device information (model, operating system, language)
  • App usage data (interactions, session duration, gameplay events)
  • Crash reports and diagnostic data

Game progress, unlocks, settings, and preferences are stored locally on your device and are not directly transmitted to Voidworks Industries servers.

3. Third-Party Services

Holovia integrates third-party services that may collect and process data independently.

These include:

Advertising Services

  • Unity LevelPlay (IronSource Mediation)
  • Unity Ads
  • Google AdMob

These services may collect device identifiers, usage data, and approximate location to display and measure advertisements.

Analytics and Attribution Services

  • Tenjin
  • Firebase Analytics

These services collect usage data to understand installs, sessions, and gameplay behavior.

Crash Reporting

  • Firebase Crashlytics

Crashlytics collects diagnostic information such as crash logs, device state, operating system version, and application state at the time of a crash.

Platform Services

  • Google Play Services
  • Apple Game Center

These services are used for platform functionality, leaderboards, achievements, app distribution, updates, and related online features.

4. How Information Is Used

Information collected through third-party services is used to:

  • Provide, display, and optimize advertisements
  • Measure ad performance and effectiveness
  • Analyze installs, sessions, and gameplay behavior
  • Monitor crashes and diagnose technical issues
  • Improve game performance, stability, and balance
  • Enhance the overall user experience
  • Maintain online features and restore purchases

Voidworks Industries does not sell personal data.

5. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), data processing is based on:

  • Your consent (for personalized advertising where required)
  • Legitimate interests such as improving performance, preventing fraud, maintaining stability, and operating core game functionality

6. Data Sharing

Data may be shared with third-party service providers listed in this policy for the purposes described above.

These providers process data in accordance with their own privacy policies.

We do not sell or rent personal data to third parties.

7. Data Retention

Voidworks Industries does not store personal data on its own servers.

Data collected by third-party services is retained according to their respective retention policies.

8. Data Security

We rely on third-party providers that implement industry-standard security measures, including encryption in transit.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access your data
  • The right to request deletion of your data
  • The right to object to or restrict processing
  • The right to withdraw consent

To exercise these rights, please contact us. We will assist where possible or direct you to the appropriate third-party provider.

10. Advertising Choices

Users may be presented with a choice between personalized and non-personalized advertisements where required by law.

  • Personalized advertisements may use device identifiers and behavioral data
  • Non-personalized advertisements are based on general information such as region or device type

Users can reset advertising preferences through device settings.

11. Children's Privacy

Holovia is not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13. If such data is identified, it will be removed where possible.

12. International Data Transfers

Third-party services may process data on servers located outside your country of residence.

These transfers are handled in accordance with applicable data protection laws.

14. Purchases, Restorations, and Local Save Data

Holovia offers optional in-app purchases.

Available purchase options may include:

  • Remove Ads Package
  • Supporter Package

The Supporter Package currently includes:

  • 5,000 Coins
  • Access to Double Coins benefits
  • No Forced Advertisements
  • 2 Free Revives Per Run
  • A Supporter Skin with 2 Active Daily Perks

In-game rewards, perks, bonuses, and package contents may be adjusted, modified, or rebalanced in future updates.

All in-app purchases are processed securely through the Apple App Store or Google Play Store payment systems. Voidworks Industries does not directly process or store payment information such as credit card details.

In-app purchase pricing may vary depending on region, taxes, currency conversion, storefront policies, and platform fees.

"No Forced Advertisements" removes mandatory advertisements shown during normal gameplay. Optional rewarded advertisements or promotional content may still be available.

If any purchase features, rewards, or systems do not function correctly, users may contact the team through the support page on this website.

Holovia includes a Restore Purchases feature that allows users to regain access to previously purchased entitlements when reinstalling the game or changing devices.

The Supporter Package includes all benefits provided by the Remove Ads Package. Because of this, users who already own the Supporter Package may not be able to separately purchase the Remove Ads Package afterward.

Users are responsible for reviewing purchase descriptions before completing transactions. Voidworks Industries is not responsible for unintended duplicate or overlapping purchases where platform systems allow them.

Certain features such as advertisements, leaderboards, purchase restoration, cloud-connected platform services, and online functionality may require an active internet connection.

All player progression and gameplay data are stored locally on the user's device. This may include:

  • Skins
  • Locker Items
  • Coins and Currency
  • Settings and Preferences
  • General Save Data

If Holovia is uninstalled, locally stored gameplay data may be permanently lost.

Users are responsible for managing and protecting their own local save data.

Voidworks Industries cannot guarantee recovery of locally stored gameplay data if a device is lost, damaged, reset, modified, or reinstalled by the user.

Previously purchased in-app purchases can still be restored after reinstalling the game by using the Restore Purchases feature.

Users restoring the Supporter Package after reinstalling the game may also receive the included 5,000 Coins again, as this reward is part of the package entitlement.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on our website with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Voidworks Industries
Email: voidworksindustries@gmail.com